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Get in Touch with IFL

Begin Your Timeless Conversation with Us

Welcome to IFL Watches' contact page, where your thoughts, ideas, and inquiries take center stage. Here, every message is an opportunity to explore possibilities, craft bespoke experiences, and connect deeply. Whether you're dreaming of a custom timepiece or seeking answers, you've come to the right place. Our team is ready to embark on this journey together with you.
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Let's Connect

Contact Us

  • Have a Question?

    Drop us a message at contact@iflwatches.com. We promise a response within 24 hours, ensuring your inquiry is met with our attentive care.
  • Craft Your Unique Timepiece

    Dreaming of a custom design? Connect with us at bespoke@iflwatches.com. Discover more about our bespoke journey here and start tailoring your vision into reality.
  • Direct Conversation

    Call us for prompt assistance at +44 20 8098 2880. Available Mon-Fri, 9am-6pm CET/CEST, ready to support you with the information and guidance you seek.

Time-Saving Answers

Quick Insights

What payment methods do you accept?

We offer a variety of payment options for your convenience:
Major Credit Cards: Visa, Mastercard
Payment Services: Apple Pay, Paypal

How long does it take to receive my order?

Shipping times vary depending on your location, but generally range from 1 to 5 business days. We ship worldwide using DHL and FedEx, ensuring the fastest available services. For specifics on shipping times, our Shipping Policy page has all the details you need.

Do you offer international shipping?

Absolutely! Our commitment to sharing the IFL Watches experience spans the globe. Please refer to our Shipping Information page for a comprehensive guide.

How do I track my order?

The moment your order is on its way, we'll send you a tracking number via email. Use the link to follow your order's journey directly on our courier's website. For additional insights on tracking and shipping, our Shipping Policy page is your go-to resource.

What is your return policy?

You may return an item within 14 days of receiving it, as long as it’s unused and in its original packaging. We provide free returns. Removing protective stickers from watches voids the return policy. Customized watches are non-returnable and non-refundable once production begins. Bespoke timepieces are made to order and are non-returnable and non-refundable once the order is placed. More details on our Return Policy page.

What does your warranty offer?

All items purchased from IFL come with a 2-year warranty from the date of purchase. This warranty diligently covers any manufacturer defects, ensuring your peace of mind as you enjoy our creations. Please be aware, the warranty doesn't cover normal wear and tear.
Have more questions or looking for further details? 
We invite you to visit our full FAQ page for a deeper dive into all things IFL. Our extensive resource covers a wide range of topics to help you find the answers you need quickly and easily. If you can't find what you're looking for, don't hesitate to reach out ⌚❤️
G-Shock CasiOak Spitfire edition embodying Spitfire spirit with robust G-Shock durability

G-Shock CasiOak Aviator's Collection limited edition Spitfire and Supersonic watches with hand-painted dials

Send Us a Message

How Can We Assist You?

No Vanilla Zone

Flavor Your Time with IFL Vibes

We believe that the love for timepieces is best enjoyed together. We're inviting you to join our IFL Watches Family and become part of a community that shares your passion. 
Sign up for our newsletter and enjoy a 10% off on our  accessories and non-limited CasiOaks, as a warm welcome. Stay up-to-date with the latest releases, enjoy exclusive content, and connect with fellow watch lovers. Join us, and let's celebrate the art of timekeeping together⌚️🎉✨.
G-Shock CasiOak Spitfire edition embodying Spitfire spirit with robust G-Shock durability

Timeless Connections

From Our Time to Yours

At IFL Watches, every interaction is a thread in the tapestry of our story, a story enriched by the voices and visions of our remarkable community. Whether you're seeking to create, inquire, or explore, know that no question is too small, no dream too vast. We stand ready to guide, inspire, and walk alongside you on your journey with us, every step of the way. Reach out, let's make time count.
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Watches

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Limited Edition

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Watch Stands

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Watch Storage

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Watch Winders

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Art Gallery

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Clocks